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Customer Service/Data Entry

FSI believes in customer service and satisfaction above all else and recognizes its employees as its most important asset. Working as a team is paramount to daily success and any individual employed with our agency is expected to work toward the same goal which is the sale and service of Retail Insurance Products.

First Solution Insurance seeks a personable individual for Customer Service as well as entry of new and existing client data.

Individual will be primarily responsible for transferring critical information(client information) from the agency client database to an agency management system(Vertafore). In addition, overall customer service is expected as far as taking payments, handling overflow calls, etc. Training will be offered in order to become familiar with the system.

Individual should be familiar with Insurance agency management systems(Vertafore, QQ, etc.), however, training is available for those who are not.

Fluency in both English and Spanish is required.

Long term opportunity for advancement within agency including sales of new policies. Bonus for obtaining 220 license. FSI will pay for the 220 course after 6 months of employment.

Work well in small group environments.

Applications/Resumes will be responded to initially via email/text. Please be aware.


Must be bilingual/English and Spanish
220 or 440 license will be required within 6 months of employment(not required to start)
Knowledge of Microsoft Excel, Work and personal computers in general
Experience QQ Webrater or similar rating software

Flexible hours for those attending school, etc. is possible

Position is for 30 to 40 hours weekly

Generous salary/bonus plan based upon experience as well as opportunity to earn more income as you
learn and become a more integral part of the office.

We are located west of Coral Gables just off of SW 24 ST

Please email resume for consideration and/or send a message if you have questions about the
position. All resumes and interaction are kept strictly confidential.

Looking forward to hearing from you!

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First Solution Insurance