Customer Service/Data Entry
FSI believes in customer service and satisfaction above all else and recognizes its employees as its most important asset. Working as a team is paramount to daily success and any individual employed with our agency is expected to work toward the same goal which is the sale and service of Retail Insurance Products to business and individuals. We reward individuals who think outside the box with regard to getting the job done.
First Solution Insurance seeks a personable individual for Customer Service as well as entry of new and existing client data.
Individual should be familiar with Insurance agency management systems(Vertafore, QQ, etc.) as well as data entry into those systems.
Individual will be primarily responsible for transferring critical information(client information) from the agency client database to an agency management system(Vertafore). In addition, overall customer service is expected as far as taking payments, handling overflow calls, etc. Training will be offered in order to become familiar with the system.
Fluency in both English and Spanish is required.
Future opportunity for advancement within agency.
Must be able to work well in small group environments.
Applications/Resumes will be responded to initially via email/text. Please be aware.
Must be bilingual/English and Spanish
220 or 440 license will be required within 6 months of employment(not required to start)
Knowledge of Microsoft Excel, Work and personal computers in general
Experience QQ Webrater or similar rating software
Flexible hours for those attending school, etc. is possible
Position is for 30 to 40 hours weekly
We are located west of Coral Gables just off of SW 24 ST
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First Solution Insurance