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Client Relations Specialist

Wiglesworth-Rindom Insurance is looking for more talented individuals to grow with us both personally and professionally.
This role has the ability to work on-site or remotely. On-site training is required.

About Us:
Wiglesworth-Rindom Insurance Agency is an Independent Insurance Agency who works for our clientele base. Our goal is to make insurance easy, we achieve this by forming personal and trusting relationships between agents and clients — with our approach, our team of 25 has been awarded Best Insurance Agency of Palm Beach County and Treasure Coast 2021, as well as 2018 Best Company to Work for in Florida.

We are based in Downtown Stuart, FL. Our team drives our work-life balance; we believe in promoting a fun workplace environment with a calendar of birthday and anniversary celebrations, office lunches, and competitions like our Halloween Costume Contest and Gingerbread Decoration Competition. If you’re interested in joining our team and not currently licensed, we will pay 100% for you to receive your license.

Responsibilities:
Answer phones and greet clients and new business prospects
Take quote information and present competitive options
Service policies, requests and inquires
Utilize agency tools and keep them clean and up-to-date
Maintain client records
Process new business applications
Answer product and billing questions
Resolve clients’ concerns and issues
Assist in policy rewrites, non-renewals, and cancellations
Coordinate and communicate with insurance company underwriting, billing, and customer service departments
Account management

Basic Qualifications/Skills:
Proficient computer skills and touch typing
Strong verbal and written communication skills
Independent
Ability to multi-task
Ability to prioritize
Attention to detail
Excellent organization skills
Ability to prioritize
Attention to detail
Excellent organization skills

Job Type: Full-time
Pay: From $40,000.00 per year

Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Tuition reimbursement
Vision insurance
Work from home

Schedule:
Monday to Friday

Supplemental Pay:
Bonus pay

COVID-19 considerations:
The health and safety of our employees is of critical concern to us. We strive to attain the highest possible level of safety in all activities and operations. Our office is widely spaced and sanitized regularly. Work from home is possible for lockdowns.

Respond to this ad:
Wiglesworth-Rindom Insurance Agency Stuart, FL
Tabatha Pursell
tabatha@myinsurancepro.com