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Customer Service Representative

Position Overview

State Farm Insurance Agent located in Miami, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Iris Lopez – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.


Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.


Requirements:

  • Excellent communication skills – written, verbal, and listening
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem-solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual – Spanish preferred
  • Property and Casualty license (must be able to obtain)

Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.

If you are motivated to succeed and can see yourself in this role, please email your resume to iris@irislopezinsurance.com. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.


Job Types:
Full-time, Part-time


Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Shift: Day shift

Weekly day range: Monday to Friday

Ability to commute/relocate: Miami, FL 33145: Reliably commute or planning to relocate before starting work (Required)

Experience: Customer Service: 1 year (Preferred)

License/Certification:2-20,4-40, or 2-15 License (Preferred)

Work Location: One location

Respond to this ad:
State Farm Insurance
305-858-5553
iris@irislopezinsurance.com