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Insurance Customer Service Representative

Position Overview
State Farm Insurance Agent located in Miami, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Iris Lopez – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements

Excellent communication skills – written, verbal and listening
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to effectively relate to a customer
Bilingual – Spanish preferred
Property and Casualty license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. You can apply at: https://irislopez.SFAgentJobs.com/j/0x2i34. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Respond to this ad:
StateFarm
Iris Lopez/ Arlene Garcia
arlene.garcia.vadfvc@statefarm.com

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