Job description
The Asset Manager oversees and coordinates all property management and maintenance functions of an LIHTC property. The essential functions are: supervises one or more full-time property management employees; oversees the maintenance of the community; coordinates and facilitates resident involvement in programs and activities; monitors applicable rent and non-rent charges; consults with residents to solve disputes; make referrals; enforces rent collection, lease violations and other charges due; and accepts additional assignments and performs administrative duties and referred tasks.
Complies with all federal rules and regulations
Ensures community is leased to fullest capacity and verifies eligibility/suitability of applicants
Work in a highly collaborative, team environment with main office staff, property managers, maintenance staff, resident outreach, and contractors
Supervises, trains, and coordinates all onsite staff members to ensure all are contributing positively to the community to achieve goals and standards
Handles all property personnel matters
Monitors, inspects, and supervises the work of all onsite staff, outside vendors and contractors
Performs the recertification of tenants, conducting a thorough timely review of tenant provided information to identify income, assets and qualifying deductions while following the HUD Verification Guidelines for verifying information
Manages the monthly rent collection rate and tracks collection loss-write offs; conferences with tenants who are delinquent and makes appropriate resource referrals when possible; assists with small claims court action and/or collection of bad debts; and prepares and distributes notices such as late notices, and eviction notices
Investigates tenant complaints and resolves tenant issues, prepares written incident reports and initiates appropriate corrective action as needed
Enforces and processes lease violations
Identifies program integrity issues and follows through to ensure referral and/or prompt action is taken to resolve the issues
Manages the work order system ensuring that all open work orders are completed and closed efficiently in a timely manner; periodically follow-up with residents to ensure resident satisfaction
Manages unit turnaround time
Works with maintenance staff to ensure inventory is stocked and tracked
Inspects the property daily and addresses any curb appeal issues as well as regularly checks grounds and common areas to ensure there are no safety hazards
Conducts annual, special and vacant unit inspections to assess the condition of the property to see if repairs are needed and obtains costs related to needed repairs
Ensures annual inspections are completed
Documents maintenance needs for all buildings, units and grounds, and enters the corresponding requests into the work order system
Reviews invoices prior to submittal to Accounts Payable for processing
Monitors expenditures and makes appropriate budget adjustments
Maintains accurate and organized tenant files
Conducts administrative duties including weekly and monthly reports
Must be LIHTC certified
Performs all other duties as assigned
Job Type: Full-time
Pay: $45,000.00 – $48,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Property Management: 1 year (Required)
License/Certification:
- Driver’s License (Preferred)
- LIHTC Certification (HCCP, TCS) (Preferred)
Work Location: In person
Respond to this ad:
Palm Beach County Housing Authority
Josselyn Swindell
jswindell@pbchafl.org