Client Relations Specialist

Wiglesworth-Rindom Insurance is looking for more talented individuals to grow with us both personally and professionally.
This role has the ability to work on-site or remotely. On-site training is required.

About Us
Wiglesworth-Rindom Insurance Agency is an Independent Insurance Agency who works for our clientele base. Our goal is to make insurance easy, we achieve this by forming personal and trusting relationships between agents and clients — with our approach, our team of 25 has been awarded Best Insurance Agency of Palm Beach County and Treasure Coast 2021, as well as 2018 Best Company to Work for in Florida.
We are based in Downtown Stuart, FL. Our team drives our work-life balance; we believe in promoting a fun workplace environment with a calendar of birthday and anniversary celebrations, office lunches, and competitions like our Halloween Costume Contest and Gingerbread Decoration Competition. If you’re interested in joining our team and not currently licensed, we will pay 100% for you to receive your license.

• Answer phones and greet clients and new business prospects
• Take quote information and present competitive options
• Service policies, requests and inquires
• Utilize agency tools and keep them clean and up-to-date
• Maintain client records
• Process new business applications
• Answer product and billing questions
• Resolve clients’ concerns and issues
• Assist in policy rewrites, non-renewals, and cancellations
• Coordinate and communicate with insurance company underwriting, billing, and customer service departments
• Account management

Basic Qualifications/Skills:
• Proficient computer skills and touch typing
• Strong verbal and written communication skills
• Independent
• Ability to multi-task
• Ability to prioritize
• Attention to detail
• Excellent organization skills

Job Type: Full-time
Pay: Starting at $40,000.00 per year

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Vision insurance

• 8 hour shift
• Monday to Friday

Supplemental Pay:
• Bonus pay
• Commission pay

COVID-19 Considerations:
The health and safety of our employees is of critical concern to us. We strive to attain the highest possible level of safety in all activities and operations. Our office is widely spaced and sanitized regularly. Work from home is possible if lockdowns occur.

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Wiglesworth-Rindom Insurance Agency Stuart, FL
Tabatha Pursell