Customer Service Representative- State Farm (Miami 33145)

Position Overview:

State Farm Insurance Agent located in Miami, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Iris Lopez – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities:

-Establish customer relationships and follow up with customers, as needed.
-Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim
submissions, and billing clarification.
-Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements:

-Excellent communication skills – written, verbal and listening
-Organizational skills
-Self-motivated
-Detail oriented
-Proactive in problem solving
-Dedicated to customer service
-Able to learn computer functions
-Ability to work in a team environment
-Ability to effectively relate to a customer
-Bilingual – Spanish preferred
-Property and Casualty license (or must be able to obtain)
-Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Respond to this ad:
State Farm – Iris Lopez Insurance Agency
Iris Lopez
iris@irislopezinsurance.com