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Licensed Sales Agent (Health Insurance)

Plantation, FL
Full-time, Part-time

What You’ll Do

As a Licensed Sales Agent you’ll meet sales goals and serve our customers through navigating both inbound and outbound calls. You’ll ensure prospective members interested in enrolling in a Medicare Advantage and Medicare Supplement Plan receive high-quality and efficient customer service. We are looking for dedicated, customer-focused agents with a passion for helping others.

Responsibilities
• Manage inbound and outbound calls from prospective members looking to enroll in a Medicare Advantage and Medicare Supplement Plan.
• Complete enrollments via video conference, telephone or chat in accordance with CMS requirements.
• Generate leads and maintain a book of business.
• Refer prospective members to health plans if they prefer other means of enrollment.
• Meet monthly enrollment goals and call quality standards.
• Follow all partner health plan and internal policies and procedures.
• Perform all other duties as assigned.

General Qualifications
• High School Diploma or GED
• Upon offer acceptance, you must be able to complete and pass the AHIP certification (paid for by our client)

Preferred Qualifications
• Telephonic Sales Experience
• Healthcare or Health Insurance Sales Experience
• Bilingual (Spanish) a plus
• Inside Sales Experience: at least 1 year
• Customer Service Experience: at least 1 year

Other Skills
• Ability to build rapport and communicate professionally with prospective customers
• Detail-oriented and ability to prioritize tasks in a high-volume call center environment
• Ability to navigate through multiple programs and systems efficiently

Must be able to pass a background check.

COVID-19 considerations:
Social distancing of within workspace
Daily sanitization of workspace, break rooms and restrooms in between shifts
Temperature checks
Complimentary gloves, masks and hand sanitizer
Weekly sanitization of the office premises

Benefits:
• Health insurance
• Dental insurance
• Vision insurance

Schedule:
• Monday to Friday
• Weekends required
• Day shift
• Night shift
• Other

Respond to this ad:
Engagent Health
Geneice Bassue-mcintosh
gbassue@engagenthealth.com